Delete your account

You can delete your ploof account at any time. It’s final: your photos can’t be recovered afterwards.

In the app

Open ploof and tap Me, at the bottom right.
Tap the gear at the top to open Settings.
Tap Account, then Delete my account.
Confirm. That’s it.

Deleting the app from your phone doesn’t delete your account.

Without the app, by email

Write to support@ploofapp.com with the subject “Delete my account”, and give your username. Send it from the email address of the Apple or Google account you use with ploof, if you can. We may ask you to confirm, to make sure it’s really you, then we delete the account and confirm by email, within 30 days at most.

What is deleted

Your profile, username, date of birth and settings.
All your photos and captions, your comments and your likes.
The people you follow, your followers and your blocks.

Everything disappears for other users right away, and is erased from our servers, including backups, within 30 days.

What we may keep

Only what the law requires: technical connection data for up to 1 year, and information about reports of illegal content when we must keep it. Nothing else.

Deleting only part of your data

A photo or a comment: tap the three dots, then Delete.
A follower: on your followers list, Remove.